Surgery Opening Hours

Reception/Telephone Opening Times:


Mondays: 8.30am-1pm  and  2pm-6.30pm

Tuesdays: 8.30am-1pm  and  2pm-6.30pm

Wednesdays: 8.30am-1pm  and  2pm-6.30pm

Thursdays: 8.30am-1pm  

Fridays: 8.30am-1pm  and  2pm-6.30pm

Saturdays: CLOSED

Sundays: CLOSED

Bank Holidays: CLOSED

Dispensary Opening Times:


Mondays: 9am-1pm  and  2pm-6pm

Tuesdays: 9am-1pm  and  2pm-6pm

Wednesdays: 9am-1pm  and  2pm-6pm

Thursdays: 9am-1pm  

Fridays: 9am-1pm  and  2pm-6pm

Saturdays: CLOSED

Sundays: CLOSED

Bank Holidays: CLOSED

Enhanced Access:


The surgery is also used for Enhanced Access appointments. These run Monday-Friday between 6.30pm-8pm. Appointments can also be booked for Saturdays but these are based in Rugby rather than Brookside Surgery. 

When We Are Closed...

Non-urgent advice: GPs and Pharmacies

Issues dealt with by GPs or Pharmacists include...

  • Coughs, Colds and Flu Symptoms
  • Diarrhoea
  • Hay Fever
  • Nausea and Vomiting
  • Fever
  • Head Lice
  • Constipation
  • Thrush
  • Conjunctivitis
  • Skin Conditions
  • Blood Pressure Checks
  • Medication Checks
  • Warts and Verrucas
  • Insect Bites
  • Stings

Pharmacists are highly skilled healthcare professionals and are able to give medical advice when the GP Surgery is closed and for minor ailments to help free up GP appointments.

Urgent advice: Minor Injury/Illness Service

This is based at Rugby St Cross Hospital, Barby Road, CV22 5PX. Open 24 hours a day, 7 days a week (including Bank Holidays)

Tel: 01788 663336


Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

They can treat less severe illness and injuries such as...

  • Small Wounds including those that need a few stitches
  • Animal Bites and Stings
  • Sports Injuries
  • Minor Burns
  • Tetanus immunisations
  • Suspected broken bones
  • Skin conditions including minor rashes
  • Ear conditions e.g. objects stuck in ear.

PLEASE NOTE the services cannot treat children under 5. If your child has any of the outlined conditions please take them to Coventry University Hospital instead.

Immediate action required: Severe Injury/Illness Service

This is based at University Hospital, Coventry, CV2 2DX. Open 24 hours a day, 7 days a week (including Bank Holidays)

They treat urgent conditions such as...

  • Suspected Heart Attack
  • Chest Pain
  • Unconsciousness
  • Heavy Blood Loss
  • Deep Wounds
  • Abdominal Pain
  • Severe Breathing Difficulties
  • Head Injury
  • Hip Fracture
  • Suspected Stroke
  • Severe Burns

PLEASE NOTE if it is an emergancy and you are very sick you should dial 999.

Still not sure where to go?

a group of people sitting in chairs

NHS 111

If you need medical help fast but it is not life threatening call 111.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.