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TELEPHONE CALLS TO THE SURGERY

 

 
Due to staff shortages wait times for call to be answered may be longer than we would wish over the next couple of weeks and we ask for your patience at this time.
 
Please do not call regarding COVID vaccinations. For those that received their first dose at Locke House in Rugby you will receive either a text message or phone call 11 weeks after your first dose. Please do not call to enquire about booking your 2nd dose as we are unable to help until you have received an invitation.
 
If you received your first vaccine at Stoneleigh then you should already have an appointment for your 2nd dose and will need to return to Stoneleigh this.

Local News

 

  • COVID VACCINATION CENTRE 

Thank you to all the local volunteers who have been manning Locke House. The team have seen a lot of familiar faces and without your dedication, Rugby would not be in the strong position it currently finds itself. The community spirit has been extraordinary.

 Thank you to everyone for their continued patience, understanding and politeness with our Reception and Practice team. We strive to ensure the practice remains as accessible as possible whilst maintaining a Covid secure environment.

 

  •  '3 BEFORE GP'

Before booking a GP appointment can you 1. Self Care? 2. Use trusted online services like www.nhs.uk for advice? 3. Get advice from a pharmacist - they are highly skilled professionals who can offer valuable advice. For other useful information that ties in with 'Self Care Week' visit www.bma.org.uk/about-us/patient-information/self-care

 

  • CERVICAL SCREENING AWARENESS CAMPAIGN  

Smear tests can stop cancer before it starts - don't forget to book in with Reception if you are due. If you are nervous or have some questions our Nurse will be happy to talk to you or you can have a look at https://www.jostrust.org.uk/information/cervical-screening for more information.

Surgery News

 

  • THE SURGERY REMAINS OPEN

Brookside Surgery remains open – if you feel you need to talk to a doctor / nurse / pharmacist then please contact the reception team and they will signpost you appropriately. Whilst we are working differently, we are speaking to more patients than ever before.

 

  ONLINE ACCESS  

If you would like to make appointments, order repeat prescriptions and view part of your medical record online then please ask reception for a form to complete and bring a form of photo ID with you (either a driving licence, bus pass or passport). Order your prescription from your warm home rather than coming out in the cold!

 

  • STAFF TRAINING

The Practice will be closed from 1.00pm on Wednesday 24th March for staff training and will re-open on Thursday at 8.30am.  Emergency calls will be directed to the oncall doctor.

 

  • STAFFING

We are pleased to have a Practice Pharmacist, Anjali Sonpal, join the team. Anjali will be helping ensure the practice prescribes safely and effectively and is available to answer medication related queries.

 

  •  EXTENDED HOURS SERVICE  

We are pleased to be able to offer routine GP appointments between 6.30 – 9.30 pm on Monday, Wednesday and Friday evening.  This service is staffed by GPs from the Coventry and Rugby GP Alliance (CRGPA) Extended Access Team and can be booked through calling the surgery on 024 7654 2525.

 

  • PATIENT REFERENCE GROUP

 We have an active patient group and the group welcomes all patients.

 

Updated 1st March 2021

 

DISPENSARY OPENING HOURS 

WE ARE PLEASED TO BE ABLE TO EXTEND OUR DISPENSARY OPENING HOURS TO
 
Monday, Tuesday, Wednesday and Friday

9.00 am  – 1.00 pm

2.00 – 6.00 pm

 Thursday

9.00 am – 1.00 pm

 

PLEASE ALLOW 3 WORKING DAYS BEFORE COLLECTING REPEAT MEDICATION

 

RECEPTION

ONLY PATIENTS WITH A CONFIRMED APPOINTMENT SHOULD ENTER THE BUILDING.

Our phonelines (02476 542525) remain open during normal hours (Monday,Tuesday, Wednesday, Friday 8.30am-1.00pm  and 2.00 -6.30pm and Thursday 8.30am -1.00pm) if you need medical advice  

Online Services

                                                                                                           

        Our practice now offers a wide range of services through our website,  such as ordering repeat prescriptions and booking/cancelling appointments. Register to gain access.

Register for Online Services

Opening Times

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