TELEPHONE CALLS TO THE SURGERY
- COVID VACCINATION CENTRE
Thank you to all the local volunteers who have been manning Locke House. The team have seen a lot of familiar faces and without your dedication, Rugby would not be in the strong position it currently finds itself. The community spirit has been extraordinary.
Thank you to everyone for their continued patience, understanding and politeness with our Reception and Practice team. We strive to ensure the practice remains as accessible as possible whilst maintaining a Covid secure environment.
- '3 BEFORE GP'
Before booking a GP appointment can you 1. Self Care? 2. Use trusted online services like www.nhs.uk for advice? 3. Get advice from a pharmacist - they are highly skilled professionals who can offer valuable advice. For other useful information that ties in with 'Self Care Week' visit www.bma.org.uk/about-us/patient-information/self-care
- CERVICAL SCREENING AWARENESS CAMPAIGN
Smear tests can stop cancer before it starts - don't forget to book in with Reception if you are due. If you are nervous or have some questions our Nurse will be happy to talk to you or you can have a look at https://www.jostrust.org.uk/information/cervical-screening for more information.
- THE SURGERY REMAINS OPEN
Brookside Surgery remains open – if you feel you need to talk to a doctor / nurse / pharmacist then please contact the reception team and they will signpost you appropriately. Whilst we are working differently, we are speaking to more patients than ever before.
If you would like to make appointments, order repeat prescriptions and view part of your medical record online then please ask reception for a form to complete and bring a form of photo ID with you (either a driving licence, bus pass or passport). Order your prescription from your warm home rather than coming out in the cold!
- STAFF TRAINING
The Practice will be closed from 1.00pm on Wednesday 24th March for staff training and will re-open on Thursday at 8.30am. Emergency calls will be directed to the oncall doctor.
We are pleased to have a Practice Pharmacist, Anjali Sonpal, join the team. Anjali will be helping ensure the practice prescribes safely and effectively and is available to answer medication related queries.
- EXTENDED HOURS SERVICE
We are pleased to be able to offer routine GP appointments between 6.30 – 9.30 pm on Monday, Wednesday and Friday evening. This service is staffed by GPs from the Coventry and Rugby GP Alliance (CRGPA) Extended Access Team and can be booked through calling the surgery on 024 7654 2525.
- PATIENT REFERENCE GROUP
We have an active patient group and the group welcomes all patients.
Updated 1st March 2021
DISPENSARY OPENING HOURS
9.00 am – 1.00 pm
2.00 – 6.00 pm
9.00 am – 1.00 pm
PLEASE ALLOW 3 WORKING DAYS BEFORE COLLECTING REPEAT MEDICATION
ONLY PATIENTS WITH A CONFIRMED APPOINTMENT SHOULD ENTER THE BUILDING.
Our phonelines (02476 542525) remain open during normal hours (Monday,Tuesday, Wednesday, Friday 8.30am-1.00pm and 2.00 -6.30pm and Thursday 8.30am -1.00pm) if you need medical advice
Our practice now offers a wide range of services through our website, such as ordering repeat prescriptions and booking/cancelling appointments. Register to gain access.